FAQ

CANCELATION POLICY & PAYMENT

Customers are required to submit a 50% deposit at the time of booking acceptance and confirmation. You will be invoiced to pay the 50% of the anticipated cost of your photo shoot by our payment processor and payment must be made the same day it is invoiced to hold your appointment date and time. Invoices are in Canadian Dollars, E-transfer & Credit cards' accepted. Sorry, cash is not accepted for the 50% deposit. You may pay in cash for the remaining balance on the day of the photo shoot if you wish to, along with the option to pay by E-transfer & Credit Card as well. Should you need to to cancel your appointment for whatever reason and you notify us at least 14 calendar days in advance your entire deposit will be refunded. Should need to cancel within 14 calendar days for whatever reason, your entire deposit will not be refunded. This is necessary in order for us to reserve your photo shoot on the agreed upon date and time. Should you need to re-schedule for whatever reason, you may do so with at least 14 calendar days of notice. Re-scheduling within 14 calendar days of your photo shoot is not accepted for any reason.